Our Commitment to Privacy
At AmaniBOT, privacy isn't just a policy—it's a fundamental principle. We believe that your conversations, data, and personal information should remain private and secure. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
Information We Collect
Account Information
When you create an account, we collect basic information such as your email address, name, and chosen password. This information is necessary to provide you with access to our services and to communicate with you about your account.
Usage Data
We collect minimal usage data to improve our services, including:
- API usage statistics (number of requests, response times)
- Error logs for debugging purposes
- General usage patterns (anonymized)
Conversation Data
Important: We do NOT store, log, or retain the content of your conversations with AmaniBOT. All conversation data is processed in real-time and immediately discarded after generating a response.
How We Use Your Information
Service Provision
- To provide and maintain our AI conversation services
- To authenticate and authorize access to your account
- To process API requests and generate responses
- To provide customer support
Service Improvement
- To analyze usage patterns and improve performance
- To identify and fix technical issues
- To develop new features and capabilities
Communication
- To send important service updates and security notifications
- To respond to your inquiries and support requests
- To send marketing communications (with your consent)
Data Protection Measures
Encryption
All data transmission is protected using industry-standard TLS encryption. Your conversations are encrypted in transit and processed in secure, isolated environments.
Zero Data Retention
We implement a zero data retention policy for conversation content. Your messages and our responses are not stored, logged, or used for training purposes.
Access Controls
Access to any personal information is strictly limited to authorized personnel who need it to provide services or support. All access is logged and monitored.
Regular Security Audits
We conduct regular security audits and penetration testing to ensure our systems remain secure and up-to-date with the latest security practices.
Data Sharing and Disclosure
We Do Not Sell Your Data
We never sell, rent, or trade your personal information to third parties for marketing or any other purposes.
Limited Sharing
We may share your information only in these limited circumstances:
- Service Providers: With trusted third-party services that help us operate our platform (e.g., cloud hosting, payment processing)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In the event of a merger, acquisition, or sale of assets (with notice to users)
- Safety: To protect the rights, property, or safety of AmaniBOT, our users, or others
Your Rights and Choices
Access and Control
- Account Access: You can access and update your account information at any time
- Data Portability: You can request a copy of your account data
- Account Deletion: You can delete your account and associated data at any time
- Marketing Opt-out: You can unsubscribe from marketing communications
Regional Rights
Depending on your location, you may have additional rights under laws such as GDPR (EU), CCPA (California), or other privacy regulations. We honor all applicable privacy rights.
International Data Transfers
AmaniBOT operates globally, and your information may be processed in countries other than your own. We ensure that all international data transfers comply with applicable privacy laws and are protected by appropriate safeguards.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to your registered email address
- Providing notice through our services
Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@amanibot.com
- Address: 123 Innovation Drive, San Francisco, CA 94105, USA
- Data Protection Officer: dpo@amanibot.com